Comments on: Dell’s journey to listening – IdeaStorm

By: Barrett Rossie

Barrett Rossie — Fri, 02 Oct 2009 15:35:53 +0000

Dominique:

Your work on Dell is fantastic! Thanks for helping me grasp the power of social-media driven ideation.

Question: In your PowerPoint, you say negative comments declined from 48% to under 20%. Where do these figures come from?

Many thanks from a new fan.

By: When the Big Guys Spontaneously Promote Websites « Online Marketing in Dubai

Tue, 14 Apr 2009 09:39:28 +0000

[...] target audience. That piece of blog writing captured the attention of Dominique who had performed a study analyzing Dell’s strategy (and made us feel rather proud of that particular [...]

By: JP McCarvel

JP McCarvel — Wed, 11 Mar 2009 02:11:52 +0000

This is a great post and I got a lot out of it myself. I’m the moderator for Crocs new ideas site and the bullets for success you have laid out are now printed and posted up at my desk… thanks !

By: Branding: Without Your Brand | A Media Circus

Branding: Without Your Brand | A Media Circus — Sun, 22 Feb 2009 20:56:49 +0000

[...] Dell’s journey to listening – IdeaStorm [...]

By: Mike Robinson

Mike Robinson — Mon, 13 Oct 2008 07:40:56 +0000

Dominque, this is really a great post with some great research. Thanks for sharing it, it’s probably the best example of what the life-cycle is for managing your brand online. Thanks again for sharing the link.

By: Rhonda Evans

Rhonda Evans — Mon, 13 Oct 2008 06:30:05 +0000

Wow, this is something fascinating you have done out there! Great research and I have to say- it does feel great when someone in the management is keeping an eye out for chatter about their organization and actually gets back to you! It happened to me twice, and like you I just couldn’t stop raving about it!
It’s fantastic when companies actually walk the talk. The audience wants to know that they are heard today and not only heard, but also listened to.

By: Dell IdeaStorm - the snapshot « Dominique Hind’s Collective

Dell IdeaStorm - the snapshot « Dominique Hind’s Collective — Sun, 12 Oct 2008 10:27:33 +0000

[...] Dell’s journey to listening – IdeaStorm [...]

By: Cindy King

Cindy King — Sat, 11 Oct 2008 12:52:31 +0000

wonderfully done. I have included a link to the post from my blog carnival today and gave a thumb up,

By: Online star struck - Dell IdeaStorm « Dominique Hind’s Collective

Online star struck - Dell IdeaStorm « Dominique Hind’s Collective — Sat, 11 Oct 2008 06:07:27 +0000

[...] moment happened earlier this week, Vida Killian (Dell IdeaStorm manager) posted a comment on my Dell post where I outlined Dell’s journey to listening. I was so excited and star struck at the same [...]

By: Vida Killian

Vida Killian — Mon, 06 Oct 2008 16:19:14 +0000

Dominique – as the current manager of IdeaStorm at Dell – I just want to say Thank you for the great post! You really capture the journey we’ve been on for the last few years and many of the tenets we use in our daily work.

I think the culture of a company has a lot to do with being successful. Our rough times have helped us be stronger today and we’re always trying to figure out how to keep inventing new ways to stay ahead of things.